Frequently Asked Questions

Everything you need to know about your Makia experience.

What is your standard shipping policy?

We offer standard shipping worldwide. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location.

How do I return or exchange an item?

If you are not satisfied with your purchase, you can return it within 30 days of delivery. The items must be unworn, unwashed, and have the original tags attached.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

How can I track my order?

Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to follow your package's progress.

Where can I find a size guide?

Each product page features a detailed size chart. We recommend measuring yourself and comparing it to our guide to ensure the perfect fit for your Makia garments.

Are your materials sustainably sourced?

Yes, we are committed to ethical fashion. We prioritize organic cotton, recycled polyester, and eco-friendly dyes to minimize our environmental footprint.